Frequently Asked Questions

Ordering

How do I place a custom cake order?

Simply complete our online enquiry form with your event details and any inspiration photos or design ideas. We will review your request, confirm availability, and send a quote.

What is the typical turnaround time for an order?

Most cakes require 2 weeks’ notice (wedding cakes require 4 weeks) to allow time for planning, baking, and finishing to our usual standard. For short-notice requests, we can sometimes fit you in with at least 5 working days’ notice (excluding weekends), depending on availability.

Do you offer delivery within London?

Yes. We deliver across London, handling your cake with care so it arrives looking pristine.

Can I customise flavours and dietary preferences?

Absolutely. You can choose from a range of flavours and fillings, and we can cater to dietary preferences (please share requirements clearly in your enquiry).